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TripsToPahar

Help centre

Answers to the questions we hear most often.

Finding a homestay

What is TripToPahar?

TripToPahar is a directory of homestays in the Himalaya and North Bengal: Darjeeling, Kalimpong, Sikkim, the Dooars and the villages around them. You can compare photos, rooms, prices and reviews, then call the host and book directly.

Is TripToPahar free to use?

Yes. Searching, saving and contacting homestays is free for travelers. You pay the host directly for your stay.

Do I need an account?

No. You can search and call homestays as a guest. An account lets you save homestays, send inquiries, write reviews and follow up on support requests.

How do I find homestays in a place?

Type a destination such as Darjeeling, Sittong, Kalimpong or Lava in the search bar, or open Destinations. You can also search for a landmark, for example 'homestays near Tiger Hill'.

How do I narrow the results?

Use the filters for price per night, property type, amenities such as Wi-Fi, hot water or mountain view, number of guests, meals included and verified hosts.

Is there a TripToPahar app?

Yes. The TripToPahar app for Android and iPhone has the same homestays, with Call to Book in one tap. Links to homestays open in the app once it is installed.

Booking and payments

How do I book a homestay?

Tap Call to Book to speak to the host, or send the Contact Homestay form with your dates and number of guests. You agree on the room, dates and price with the host directly.

Do I pay through TripToPahar?

No. You pay the host directly by UPI, bank transfer or cash, as you agree with them. TripToPahar does not take payments or add booking fees.

Are the prices on TripToPahar final?

Prices are per room per night as the host lists them and can change with the season. Confirm the price, meals and any extra-guest charge with the host before you pay.

Should I pay an advance?

Many homestays ask for an advance to hold a room. Pay only after speaking to the host, ask for a written confirmation, and keep a record of what you paid. Check the homestay's cancellation policy first. TripToPahar does not take payments for stays, so refunds of an advance are agreed with the host.

What if a host does not reply?

Try calling at a different time; many hosts are out in the fields or guiding guests during the day. If a number is wrong, use Report this listing so our team can check it.

Safety and verification

What does Verified mean?

Our team has checked the host's identity or the homestay's registration, and the property's address. Always confirm details with the host before you travel.

How are homestays ranked?

By how well they match your search, ratings and reviews, how complete the listing is and how responsive the host is. Featured homestays are labelled.

Does TripToPahar guarantee my stay?

No. Homestays are run independently by their hosts, and your booking is with them. We check documents for verified listings and act on reports, but we cannot guarantee any stay.

A listing has wrong details or the homestay has closed. What can I do?

Open the listing and choose Report this listing. Our team checks every report.

Reviews

Who can write a review?

Travelers who contacted the homestay through TripToPahar can review it once the host responded or a day has passed. Reviews must describe a real stay.

Can I edit or delete my review?

Yes. Open My reviews in your dashboard to delete a review, or open the homestay and choose Edit review.

Are reviews checked?

We look for fake, abusive or paid reviews and remove those that break our guidelines. Hosts can reply publicly but cannot delete reviews.

For homestay hosts

How do I list my homestay?

Choose List your homestay, create a host account and add your homestay's details, rooms, photos, amenities and policies. Our team reviews every listing before it goes live. Listing is free.

My homestay is already listed. How do I claim it?

Search for it on the List your homestay page and upload an ownership document such as a homestay registration, trade licence or property paper. Our team reviews claims and gives you control of the listing.

How do I get the Verified badge?

Upload your homestay registration or ID and a proof of address from the host dashboard. Our team checks them and adds the badge when they are approved.

Do you take a commission on bookings?

No. Travelers book and pay you directly. Optional Plus and Premium plans add more photos, a WhatsApp button, listing analytics and featured placement.

Account and privacy

I forgot my password. What do I do?

Choose Forgot password on the login page and follow the link we email you to set a new one.

How do I delete my account?

Go to Account settings in your dashboard and choose Delete account. If you sign in with a password, you will be asked for it to confirm.

What does TripToPahar do with my data?

We use your data to run the service, such as saving homestays and passing your inquiry to the host you chose. We do not sell your personal data. See the privacy policy for details.

Planning a trip? Explore destinations for the best time to visit and how to reach each place, or read our checklist for booking a homestay directly and safely.

Still need help?

Our team is available Every day, 9 AM to 8 PM. We usually reply within one working day.